California Workplace Violence Prevention Plan Requirements
Senate Bill 553, signed on September 30, 2023, amended Labor Code section 6401.7 and created Labor Code section 6401.9, which has been in effect and enforceable since July 1, 2024. It requires nearly every employer in California to establish, implement, and maintain an effective written Workplace Violence Prevention Plan. The plan may be maintained as a separate document or incorporated as a stand-alone section within the written Injury and Illness Prevention Program required by section 3203 of title 8 of the California Code of Regulations. The plan must be in effect at all times and in all work areas, and it must be specific to the hazards and corrective measures for each work area and each operation, which means a generic template downloaded and filed does not satisfy the statute. The law defines four types of workplace violence, and the definition reaches threats as well as acts, and incidents involving a firearm or other dangerous weapon whether or not anyone is injured. Lawful acts of self-defense or defense of others are excluded. This is a statute rather than a Title 8 regulation, and Cal/OSHA enforces it by citing the Labor Code directly.
Section 6401.9 applies to all employers, employees, places of employment, and employer-provided housing, subject to a short list of exemptions in subdivision (b)(2). The exemptions are narrow, and an employer that does not clearly fall inside one of them is covered.
| EXEMPTION | SCOPE |
|---|---|
| Health care settings | Health care facilities, service categories, and operations covered by section 3342 of title 8 of the California Code of Regulations, and employers that comply with section 3342. A location required to comply with section 3342 is not also required to comply with section 6401.9. |
| Corrections facilities | Facilities operated by the Department of Corrections and Rehabilitation, where in compliance with section 3203 of title 8. |
| Law enforcement agencies | Employers that are a “department or participating department” as defined in section 1001 of title 11 of the California Code of Regulations, with confirmation of POST Program compliance. |
| Teleworking employees | Employees teleworking from a location of the employee’s own choosing that is not under the employer’s control. |
| Small, non-public worksites | Workplaces where fewer than ten employees work at any given time, that are not accessible to the public, and where the employer complies with section 3203 of title 8. |
Private security agencies are not exempt. A licensed private patrol operator is an ordinary California employer for purposes of this statute, and its officers work at locations that are, by definition, accessible to the public.
Cal/OSHA sets out the required elements of the written plan. Each must be addressed in writing, and each must be effective in practice rather than merely present on the page.
| REQUIRED ELEMENT | WHAT IT MEANS |
|---|---|
| Responsibility | The names or job titles of the persons responsible for implementing the plan |
| Employee involvement | Effective procedures to obtain the active involvement of employees and their representatives in developing and implementing the plan |
| Coordination | Methods to coordinate implementation of the plan with other employers, where applicable |
| Reporting and non-retaliation | Procedures to accept and respond to reports of workplace violence, and to prohibit retaliation against the employee who reports |
| Compliance | Procedures to ensure compliance by employees, including supervisors |
| Communication | Procedures to communicate with employees about workplace violence matters |
| Emergency response | Emergency response procedures, including how to alert employees and how to obtain help |
| Training | Training provisions, addressed in detail below |
| Hazard identification | Procedures to identify and evaluate workplace violence hazards, with inspections when the plan is established, periodically thereafter, after an incident, and whenever a new hazard becomes known |
| Hazard correction | Procedures to correct identified hazards in a timely manner |
| Post-incident response | Procedures for post-incident response and investigation |
| Plan review | Procedures for review at least annually, when a deficiency becomes apparent, and after an incident |
Every covered employer must maintain a violent incident log recording each incident of workplace violence, including incidents that caused no injury. Each entry is built from employee statements, witness statements, and the findings of the employer’s investigation, and must record the date, time, and location; which of the four types of workplace violence applies; a detailed description of the incident; a classification of who committed the violence; the circumstances at the time; the specific characteristics of the incident, including physical attacks, weapon involvement, threats, sexual assault, animal incidents, or other events; the consequences, including any law enforcement involvement; the steps taken to protect employees from further threat; and the name, job title, and date of the person who completed the entry. Personal identifying information that would identify any person involved in an incident must be excluded from the log. Separately, under section 342 of title 8, an employer must immediately report to Cal/OSHA any serious injury, illness, or death occurring at a place of employment or in connection with employment, including those resulting from workplace violence.
Training is where most enforcement attention lands, because it is the element with a recurring deadline and a documentary trail. Employers must provide initial training when the plan is first established, and training at least annually thereafter. Additional training is required whenever a new or previously unrecognized workplace violence hazard is identified, or when changes are made to the plan, and that additional training must address the specific hazard or the specific change. New employees must be trained when they begin employment.
| WHEN | WHAT IT MUST COVER |
|---|---|
| Initial, at plan establishment or hire | The employer’s own plan, how to obtain a copy at no cost, and how to participate in developing and implementing it |
| Annually thereafter | The definitions and requirements of Labor Code section 6401.9 |
| When a new hazard is identified | How to report workplace violence incidents and hazards without fear of retaliation |
| When the plan changes | The workplace violence hazards specific to the employee’s job, and the corrective measures the employer has implemented |
| The purpose of the violent incident log and how to obtain related records | |
| An opportunity for interactive questions and answers with a person knowledgeable about the employer’s plan |
Training must be effective, and the materials must match the education level, literacy, and language of the employees receiving it. A generic off-the-shelf course does not by itself satisfy the statute, because the training must address the employer’s own written plan, the employer’s own hazards, and the employer’s own reporting procedures, and must give employees access to someone who can answer questions about that plan.
The written plan must be accessible to employees, to authorized employee representatives, and to Cal/OSHA representatives. Records are subject to different minimum retention periods.
| RECORD | MINIMUM RETENTION |
|---|---|
| Violent incident log | Five years |
| Records of workplace violence hazard identification, evaluation, and correction | Five years |
| Records of incident investigations | Five years |
| Training records | One year |
Because three of the four categories run for five years, many employers retain all workplace violence records on a single five-year cycle rather than tracking training records separately on a shorter clock. Training records should identify the date, the contents or a summary of the training, the names and qualifications of the persons conducting it, and the names and job titles of the employees who attended.
Enforcement sits with the Division of Occupational Safety and Health, known as Cal/OSHA, within the California Department of Industrial Relations. Cal/OSHA cites section 6401.9 directly, and the workplace violence prevention plan now appears on the document request list in routine inspections as well as in investigations opened after a complaint or an incident. Cal/OSHA also operates a Consultation Services Branch, which is separate from enforcement and can be engaged for assistance without triggering a citation. An employer’s plan, log, and training records are the first things requested, and an employer that cannot produce them is in the same position as an employer that never created them.
Cal/OSHA assesses penalties according to how a violation is classified. The amounts are adjusted annually for inflation under a 2017 California law that aligns state penalties with federal OSHA amounts.
| CLASSIFICATION | MAXIMUM PENALTY |
|---|---|
| General and regulatory, including posting and recordkeeping violations | $16,285 |
| Serious | $25,000 |
| Willful or repeat | $162,851, with a minimum of $11,632 for a willful violation |
Amounts shown are those published by the Department of Industrial Relations for citations issued on or after January 1, 2025. Because these figures are adjusted each year, confirm the current amounts at dir.ca.gov before relying on them. Beyond the citation itself, a documented failure to train or to maintain a plan is evidence in a civil action arising from an incident, and carriers underwriting employment practices and general liability coverage increasingly ask about workplace violence compliance at renewal.
Section 6401.9 directed Cal/OSHA to convert the statute into a formal Title 8 regulation. That rulemaking is active. The draft is proposed section 3343, workplace violence prevention in general industry, and Cal/OSHA released a further revised discussion draft on April 23, 2026 with a public comment period that closed on June 1, 2026. The Occupational Safety and Health Standards Board is required to adopt the standard no later than December 31, 2026. Until it is adopted, section 6401.9 remains the enforceable law and Cal/OSHA is citing under it. Employers should expect the final regulation to be more prescriptive than the statute, particularly on hazard assessment, post-incident response, anonymous reporting, and recordkeeping, and should plan to review plans written in 2024 against the final text once it is published.
A private patrol operator carries this obligation twice over. First, as an employer, the agency must have its own written plan covering its own officers, wherever those officers are posted. The requirement that a plan be specific to the hazards of each work area is demanding for an employer whose employees are distributed across dozens of client sites with different risk profiles, and the statutory requirement to coordinate implementation with other employers applies directly to a security agency working alongside a client’s own workforce. Second, clients rely on security officers as the operational expression of their own plans. When a client’s plan specifies emergency response, alerting employees, or obtaining help, the officer on post is frequently the person expected to execute it. Clients increasingly write those expectations into post orders and service agreements, and ask the agency to document that its officers are trained to perform them. An agency that can produce current training records for every officer assigned to a site answers both the client’s question and its own Cal/OSHA obligation from the same record.
CPSO provides WVPP Annual Training, a 1.5-hour workplace violence prevention course covering, the definitions and requirements of Labor Code section 6401.9; the four types of workplace violence; recognizing and reporting hazards; the purpose of the violent incident log; emergency response and de-escalation and non-retaliation. The course is online, and on completion each officer’s record is updated with the completion date, so the next annual cycle is tracked automatically.
Because the law requires training on the employer’s own written plan and its own hazards, a course alone does not complete an agency’s compliance. CPSO’s course is designed to be paired with the agency’s plan-specific briefing, and the platform records both, so that an agency producing records for Cal/OSHA or for a client can show the general training and the plan-specific training together. Completion dates, expiration, and the next due date are visible per officer and across the roster, and an audit report covering the entire workforce can be generated at any time rather than assembled after a request arrives.
Determine whether you are covered. The exemptions are narrow. If your officers work at locations accessible to the public, you are covered, and the analysis ends there.
Put the plan in writing. Either as a separate document or as a stand-alone section of your Injury and Illness Prevention Program. Address every required element, and make it specific to the hazards of the work your officers actually perform.
Name the people responsible. The plan must identify who implements it. A plan with no owner is the first thing an inspector notices.
Train on hire and every year after. Calendar the annual date now. If your original rollout was in the spring or summer of 2024, your annual cycle falls in that window every year, and it is easy to let it slip.
Train on the plan, not only on the topic. General awareness training does not satisfy the statute by itself. Employees must be trained on your plan, your hazards, your reporting procedures, and must have access to someone who can answer questions about it.
Keep the log, including incidents without injury. Threats count. Weapons incidents count whether or not anyone was hurt. Exclude personal identifying information from the entries.
Retain the records. Five years for the log, hazard records, and investigation records; one year minimum for training records, though a single five-year cycle is simpler to administer.
Review the plan annually, and after every incident. Document the review itself, because the statute requires the procedure and an inspector will ask when it was last performed.
Coordinate with your clients. Where your officers work alongside another employer’s workforce, the coordination requirement applies. Confirm in writing how your plan and the client’s plan interact, and what your officers are expected to do under theirs.
Since July 1, 2024, Labor Code section 6401.9 has required nearly every California employer, private security agencies included, to maintain a written Workplace Violence Prevention Plan, to train employees on it initially and annually, to log every incident including those causing no injury, and to retain the records for up to five years. Cal/OSHA enforces the statute directly and requests the plan, the log, and the training records in the ordinary course of an inspection. Maximum penalties reach $25,000 for a serious violation and $162,851 for one classified as willful or repeat. A formal Title 8 standard is due to be adopted by the end of 2026 and is expected to be more prescriptive still. CPSO helps agencies carry the training and documentation half of that obligation, so that the records exist before anyone asks for them.
Summary
The rating your agency gives an officer does not stay with your agency. Through the Verisect platform it becomes part of the officer’s record, visible to other agencies weighing whether to hire them. A rating is therefore more than a note on how an officer performed for you, it is part of their standing across the industry, and something the next agency will rely on. This document sets out how we ask you to give those ratings, so that they are fair to the officer who earns them, useful to the agency that reads them, and consistent from one reviewer to the next.
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